JusticeTrax 2014 Annual User Group Meeting
We heard you loud and clear – it is just so HOT in August in the Valley of the Sun – so we have the solution for you! The JusticeTrax UGM will be held in the Phoenix area in November 2014. Though we...
View ArticleAnnual Survey notice
Originally from ticket #20137.Today we are sending out our annual survey which assists JusticeTrax in better meeting customer needs and improving our ISO/IEC 9001 registered Management System.We are...
View ArticleJusticeTrax Customer Care Changes and New Faces
Hello Everyone,I just wanted to let everyone know of a few more changes that have occurred in the JusticeTrax Customer Care Department in the recent weeks. Due to Melissa's move to Product Manager, I...
View ArticleJusticeTrax Customer Bulletin Sept. 2014
HOT OF THE PRESSES....JusticeTrax Customer Care Bulletin, Sept 2014
View ArticleCustomer Care Bulletin - Milestone Discrepancy Defect - Oct. 9, 2014
Dear Customers,Once in a while, we come across an issue in one of our JusticeTrax products that is seen by a few and resolved, however continues to expose itself with the ongoing use of older versions....
View ArticleCustomer Care Service During Annual 2014 JusticeTrax User's Group Meeting
Please be aware that Customer Care reponse time to entered tickets may become delayed during the week of the Annual JusticeTrax Users Group Meeting the week of Nov 3 -7, 0214. Our Customer Care team...
View Article2014 JusticeTrax UGM Attendee List
For you reference, please find attached the final attendee list from the 2014 UGM. Thanks to all for your attendance and contributions to the development of JusticeTrax products and our working...
View ArticleJusticeTrax 2015 Fall Newsletter
Welcome to our JusticeFacts Fall 2015 newsletter! In this and coming editions we will share news and information about JusticeTrax, our products, and our family of users. You will find a customer...
View ArticleJusticeTrax Support Phone Line Maintenance
Please be aware that at approximately 8:00am, Tuesday, November 29, our phone provider will be moving our lines to a new cable. Though all of the numbers will remain the same, there may be a short...
View ArticleLIMS-plus v.3.7.30
LIMS-plus v 3.7.30 is now available on our fileshare site. Please review the release notes prior to deploying into production
View Article"LIMS-plus v.3.7.30" in Announcements - comment added by Melissa Seccariccia
Release Notes v. 3.7.30**combined 3.7.27, 3.7.29 and 3.7.30 release. 3.7.28 is an Arabic version of the application and is maintained separately from this code base.Important Notes regarding this...
View Articlev5.3.2 Release Notes are Ready.
Originally from ticket #21339.v5.3.2 Release Notes Ready
View ArticleWelcome to the Hive!
So why the bee metaphor? Bees build a community to work together towards one common purpose--making a sweet product!Our goal is to operate more efficiently and interact better with our customers. We...
View ArticleLIMS-plus v3.7.22 Release is available from the FTP Site
The v3.7.22 installer has been corrected and uploaded to the ftp site again.Release notes can be found here.
View ArticleLogMeIn Rescue, Our New Support Tool
Many of you have worked with us over WebEx which allows us to view or take control of your computer.Today we're starting a 90-day test of a similar, but hopefully better, product called LogMeIn Rescue....
View Article"LogMeIn Rescue, Our New Support Tool" in Announcements - comment added by...
There have been questions raised about the security of LogMeIn Rescue. Attached is their architecture document which contains security information for your review.
View Article"LogMeIn Rescue, Our New Support Tool" in Announcements - comment added by...
After completing a trial period, we've decided not to use this product. Having it cleared through some customers' security protocols in addition to GoTo Meeting, which is used in the implementation...
View ArticleLIMS-plus v3.7.23 is now available for download
The release of LIMS-plus v3.7.23 is now available for download and deployment. Before going forward, please review these important points:We are using this release as an opportunity to begin moving...
View ArticleLIMS-plus v3.7.24 is now available for download
LIMS-plus v3.7.24 is available for download from our file server. Please review the release notes prior to deploying into production.
View ArticleClik here to view.
New Issue Satisfaction Ratings
We just enabled a new feature in our help desk system that I think many of you will really like. I'm calling it the "satisfactionometer."You'll now receive an email similar to the one below 24 hours...
View ArticleLIMS-plus 3.7.26 is now available for download!
LIMS-plus v3.7.26 is available for download from our file server. Please review the release notes prior to deploying into production.
View ArticleJusticeTrax Training Webinar - Itemization and Containers
System Administrators - Please feel free to forward this to anyone you think might be interested.Title:JusticeTrax LIMS-plus Training Webinar - Itemization and ContainersDate:Monday, September 26,...
View ArticleJusticeTrax Product Bulletin - June 2016 - Raw Barcode Printing
JusticeTrax Customer Bulletin – June 16, 2016 Re: Raw Barcode Printing from Browser and JT Web Based ProductsWe have put this bulletin together to make primarily our LIMS-plus version 5 customers aware...
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